never ever received these kinds of weak service and a company that just doesn’t care about there shelling out customers
I flew on American Airways for The very first time and past. our luggage was harmed with black grease on it significant hunks out with the handles and wheels. your aircraft was soiled and very unpleasant. the flight crew was not friendly at all. My granddaughter was with me which is about 6ft tall no place for her legs and particular person laid back in her seat and she could not move in any way in her seat.
I'm so amazed by Tracy Miller during the reservations Office. I accidentally booked a flight to the incorrect location and was freaking out, and he or she labored with me to not just get me to the correct desired destination but will also located the identical rate.
To whom it may problem. I used to be very sad with the customer service which was provided by one of the flight attendants. (Flt. no. 408 from DCA to PHX) Pretty Impolite and UNPROFESSIONAL) Surely not as well mannered given that the videos which might be shown ahead of the flight leaves. She should have still left her Perspective in the home since I was not the only real passenger on this flight that have her wrath. The flight attendants identify is Cher. I had been touring in an exceedingly substantial group on enterprise and will certainly Believe two times about utilizing your airlines. The guide flight attendant was very apologetic however this should not have occurred to start with.
We will never fly American Airways ever once more, and neither will my friends and family. they are going to shed lots much more than the $863 he outlined.
We just lately returned from Hayden CO. They had been begging for volunteers to give up their seats. We were being instructed we would receive $seven-hundred.00 Each and every and lodge vouchers if we gave up our seats. We right away volunteered. We have been advised to attend for everybody to board the plane And they might manage the vouchers.
WOW! Endeavoring to achieve your shopper service Office via phone is extremely hard!! I attempted three distinct quantity and one was disconnected!! One amount I had been prompted to simply call tried to have me acquire – not similar flight services. I think I must go back to United.
Once we boarded flight 556 in monte go bay right now we have been the initial persons within our segment of the cabin and we noticed a backpack tucked at the rear of row 8 without man or woman any place that it belonged to . We pointed it out to a person with the AA uniform who seemed to be a passenger and he was pretty rude declaring it belongs to an AA worker and obviously I have to have not been on this kind of airplane prior to. My partner And that i feel pretty unpleasant with this type of reaction from 1 of your personnel!!
This was entirely unfair to me- I paid out for just a seat and received one/2 seat, I paid extra for “excess room†and obtained no space. This was a terribly unpleasant working experience for me.
Ticket #2836 Dallas, Tx to Lawton, Okay March 20th did NOT hook up from Raleigh, NC flight 168….was around booked and flight did not allow it to be to Dallas for connecting flight. They mentioned they didn't Have got a resort for me in Dallas, I used to be caught at airport til morning of 3/21/sixteen…this brought on me to skip a day of work & it had been essentially link the most depressing night time of my lifestyle…they gave me a meals vocher for $12 for supper which I'd to incorporate cash too, to take in!
I way too experienced an absolute nightmare of a flight with them. I crammed out their 1500 phrase complaint sort by cutting it down to The purpose that even I didn't recognize what I'd passed through.
I would like to make this report to you. I was surprised that I was struggling to make a report by cellular phone. Sallianne Dale
3) Could five at HPN we had to search out chair…lady attendant couldn't thrust passenger up ramp onto plane, so he walked…..When we arrived at ORD we experienced to discover chair at One more gate….
I actually strongly usually do not wish to fly with American Airways at any time all over again, their client service is Terrible!!! I used to be over a flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay in excess of. Why on earth do I really have to fly to New York to return to Virginia. My battle was suppose to leave Miami Intercontinental to Laguardia at 5pm. The flight was to start out boarding at four:30pm they usually made an announcement that their will be a fifteen moment delay and I went into the counter to inquire the consultant if I used to be about to make my relationship and she or he instructed me I can be great. The main reason I checked on my relationship was since my lay in excess of wax only 58 minutes. We’ll we boarded the flight so I believed I could well be fine to capture my link bug which was so we sat over the plane for more than and hour while they mounted all of the required to correct. They did not give any individual the possibility to attempt to make alternate vacation which was Unquestionably Completely wrong. I used to be in Miami for my brother’s funeral considering the fact that Thursday. My husband works two position and he needed to just take off from do the job Thursday, Friday and Monday from both of those Work. I also had to take off myself. The flight at some point took off And that i skipped my relationship.